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Contact

  • Dublin 5: 01-832 8225
  • Dublin 17: 01-847 7702
  • D-Doc URGENT
    Out-of-Hours GP Service: 0818 22 44 76 | 041 0685 0720

  • info@themedical-centre.com

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Zero Tolerance on Aggression and Violence Policy

We treat all patients with courtesy and respect and expect the same in return. Abuse, aggression, harassment, or threatening behaviour towards GPs or Practice Staff will not be tolerated.

This includes behaviour in person, by phone, or in writing, such as:

  • Aggressive or threatening actions
  • Abusive or intimidating language
  • Shouting, raised voices, or pointing fingers
  • Hostile or pushy behaviour
  • Swearing, threats, or spitting
  • Mentioning or displaying weapons or objects that could be used as weapons
  • Personal comments directed at staff or other patients

 

Any physical abuse or threats of violence will be reported to the police. Patients involved may be removed from the practice list and asked to register elsewhere.

All incidents of abusive or threatening behaviour will be recorded and reviewed by the Practice Manager. A first incident may result in a warning. A second incident may lead to removal from the practice list.

This policy applies to all patients, including GMS, DVC, and private patients.

Please note that CCTV is in operation throughout the practice for security purposes.

New Patient Registration

New Patients EN

Please note that text messages and email correspondence can include appointment reminders, test results and other practice information.

Please note: submitting a registration form does not automatically place you under the care of this practice. All registration requests are reviewed and are subject to availability. Please confirm registration before booking your appt.

The Medical Centre adhere to Medical Council guidelines and principles of the Data Protection Legislation in relation to all our patient data. Further details are available in our Practice Privacy Statement.